Shipping Delays and Fees - Calimacil

Shipping

 

Weight-based Shipping Policy

We at Calimacil work diligently to make your deliveries the fastest and less expensive possible. That's why our shipping price varies according to the weight of your package. This ensures that you don't pay more than the minimum rate for your order. The amount will be displayed during the checkout procedure. Please note that the items need to be shipped from Canada to you.

 

Canada, USA, Europe and Australia

Delivery Processing Time

Below are the estimated time frames of delivery for all standard orders INCLUDING a 2 - 4 days delay of processing and handling. The shipping services will send a confirmation email to the customer with the order’s tracking information as soon as it is shipped.

(In order to view the right item status on our website, make sure to choose the right country from the drop down menu at the top right corner of the screen.)

Average Processing Time Frame from Order to Delivery

Status of the item Description Delay
In Stock The item is in stock and ready to be shipped 4 - 12 business days
Available The item is available to order but will need to be produced / Ordered before delivery 2 - 12 weeks (depending of the supplier)
Unavailable Not available anymore N/A

Please take note that orders sent out to Israël do not have a guaranteed delivery date 

Note: These estimated time frames are an average calculated within normal conditions. It does not take into account all holidays, payment review delays, mislabeled inventory and/or any other problem that may occur. Thank you for your discernment and understanding.

International Delivery : Duty and taxes

For countries within North America, the European Union and Australia, Calimacil offer two shipping solutions :

For other countries, Calimacil cannot be held liable for these charges, nor can we determine the cost to these charges in advance. Please contact your local customs office for this information. If customs refuses or returns the package for any reason, Calimacil reserves the right to charge you for all subsequent shipping charges. If the parcel is denied or returned by your local customs, the amount of the order will be refunded.

Canada: Sales Taxes

To all Quebec customers: Provincial sales taxes will be applied to all items delivered within and from the province of Quebec.

To all Canadian customers: According to Canada Revenue Agency, when goods are sold (or services are offered), the GST/HST rate must be charged based on the Canadian buyer’s location. Consult Revenue Canada Agency Website for more details.

 

60 Days Return Policy

Feel at ease to buy online. If you do not like what you get, you have 60 days to return the product to Calimacil. For further information, see 60 Days Return Policy.

 

One Year Guarantee Return

In the case of a warranty return, the buyer is responsible for covering any transportation costs, shipping fees, and handling charges that may occur when sending the item back to Calimacil. Depending on the circumstances, we reserve the right to provide a prepaid return label and/or refund the shipping fees.

For further information, see Calimacil’s Guarantee Policy.