Shipping delays for the high season!
Please note that the shipping delays for the months of May through September can be higher. Please add 1 to 2 weeks to the usual delays.
Calimacil offers a free shipping option when the subtotal of an order equals or is above 250CAD$. The free shipping option will be available within the checkout section. As soon as an order subtotal reaches 250$CAD, the free shipping option will be available regardless of the size and the weight of the package.
Flat Rate Shipping Policy
For all North American and Europeen deliveries, a flat shipping rate of $15.00 for America and $19.00 for Europe will be applied to all orders.
Order Processing Time
Orders may be shipped via Canada Post Ground Service or through another provider at the discretion of Calimacil. Priority shipping can be purchased upon request at an extra cost. Calimacil may choose to use a different carrier based on delivery rates and location. Calimacil reserves the right to include additional changes for increased shipping costs.
Canada ( 2 weeks ) & United States ( 2 Weeks )
All orders with in stock items will be shipped within 5 business days of receipt (excluding weekends and holidays). A confirmation email will be sent to the buyer when the order has shipped.
Europe ( 2-3 Weeks )
All orders with in stock items will be shipped within 15 business days of receipt (excluding weekends and holidays). A confirmation email will be sent to the buyer when the order has shipped. Whenever an item is not in stock, you will receive an e-mail with the estimated date of shipping.
South America, Asia, Africa and Australia( 2-4 Weeks )
All order from outside North-America and Europe are listed as international order which are not uniquely covered by the Flat Rate. When ordering, you will be charged for base shipping cost, then, you will receive an email with subsequent fees. Keep in mind we do our best to find you lowest shipping option. You are free to cancel the order if you do not want to pay the extra shipping fees; we will simply refund you.
If parcel is less long than 100 cm, it can be shipped with Canada's Post, which is the cheapest way to use.
If parcel is 100 cm or longer, we generally use UPS or a Cargo transporter if it's a big parcel. It is expensive and the best way to reduce shipping charge by item is to order more than just one or two. We encourage you to group to create bundle orders and lessen shipping fees.
If you would like to get a quote for shipping before making an order, you may send us an e-mail (email@example.com) stating what your order would be and which address (city, postal code) it would sent to.
International Shipping Services (Outside Canada)
International mail is subject to customs examination in the destination country. The buyer is responsible for all taxes or duties incurred. Calimacil cannot be held liable for these charges, nor can we determine the cost to these charges in advance. Please contact your local customs office for this information. If customs refuses or returns the package for any reason, Calimacil reserves the right to charge you for all subsequent shipping charges. Whenever an item is not in stock, you will receive an e-mail with the estimated date of shipping.
Fast delivery shipping service 1-5 Days
Faster delivery can be requested prior to ordering. Fees will depend upon the destination. For example, to ship a sword to France within 5 days a 100$CAN charge will be applied. This fee will be charged through PayPal after you have submitted your order the Calimacil’s web site. Some destination may not apply to express delivery.
On going sales tax will be applied to all items delivered within the province of Quebec. For Canadian resident, according to Canada Revenue Agency, when we are selling goods or services out of province, we must charge the GST/HST rate based on where the goods are being shipped to. Consult Revenue Canada Agency website for more details.
60 Days Return Policy
Feel comfortable to buy online. If you do not like what you get, you have 60 days to return the product to Calimacil. More detail about the 60 days return policy here
One year guarantee returning item
For all returned items cover by the one year guarantee, it is the buyers responsibility to cover any and all transportation costs, as well as all shipping and handling charges to send the item at Calimacil. After verification, Calimacil will cover the cost of sending a replacement item to the client. For more details see Calimacil’s guarantee policy.