Weight-based Shipping Policy
We at Calimacil work diligently to make your deliveries the fastest and less expensive possible. That's why our shipping price varies according to the weight of your package. This ensures that you don't pay more than the minimum rate for your order. The amount will be displayed during the checkout procedure. Please note that the items need to be shipped from Canada to our warehouse, and then to you.
Canada, USA, Europe and Australia
Delivery Processing Time
Below are the estimated time frames of delivery for all standard orders INCLUDING a 24 - 48h delay of processing and handling. The shipping services will send a confirmation email to the customer with the order’s tracking information as soon as it is shipped.
(In order to view the right item status on our website, make sure to choose the right country from the drop down menu at the top right corner of the screen.)
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|Status of the item||Canada, USA and Europe||Australia|
|In Stock||4 - 6 business days||6 - 8 business days|
|Pre-Order (X on the way)||2 - 3 weeks||N/A|
|Pre-Order||8 - 12 weeks||N/A|
|Out of Stock||Unknown / More than 3 months||Unknown / More than 3 months|
|Out of Stock (Discontinued)||Not available anymore||Not available anymore|
For countries within North America, the European Union and Australia, Calimacil customers do not need to pay custom fees. Items are shipped from facilities within these locations. We keep creating new warehouses so that our customer from everywhere in the world can order Calimacil LARP gears without having to pay for custom fees.
For other countries, Calimacil cannot be held liable for these charges, nor can we determine the cost to these charges in advance.
This is an exceptional measure. If the item is in stock at our facility and not for your location, we could ship it to you. Under particular circumstances, we can ship it through directly internationally. However, please note that we will not cover any shipping fees or taxes/duties as it is the buyer’s responsibility. Consult the section below: International Shipping Services
Canada: Sales Taxes
To all Quebec customers: Provincial sales taxes will be applied to all items delivered within and from the province of Quebec.
To all Canadian customers: According to Canada Revenue Agency, when goods are sold (or services are offered), the GST/HST rate must be charged based on the Canadian buyer’s location. Consult Revenue Canada Agency Website for more details.
International Orders: South America, Asia, Africa (3-5 Weeks)
All customer orders from outside Canada, USA, Europe and Australia are listed as international orders. We advise you to group together to create bundle orders to lessen shipping fees.
If you would like to get a quote for shipping before making an order, please write to us at [email protected] providing the following information:
- Address of delivery (City, Postal/Zip Code)
- Items to be ordered
We will assist you as soon as possible.
International Shipping Services
(Direct Shipping Outside Canada without Warehouse Services)
International mail is subject to customs examination in the destination country. The buyer is responsible for all taxes or duties occurred. Calimacil cannot be held liable for these charges, nor can we determine the cost to these charges in advance. Please contact your local customs office for this information. If customs refuses or returns the package for any reason, Calimacil reserves the right to charge you for all subsequent shipping charges. If the parcel is denied or returned by your local customs, the amount of the order will be refunded.
60 Days Return Policy
Feel at ease to buy online. If you do not like what you get, you have 60 days to return the product to Calimacil. For further information, see 60 Days Return Policy.
One Year Guarantee Return
In the case of a warranty return, the buyer is responsible for covering any transportation costs, shipping fees, and handling charges that may occur when sending the item back to Calimacil. Depending on the circumstances, we reserve the right to provide a prepaid return label and/or refund the shipping fees.
For further information, see Calimacil’s Guarantee Policy.